Privacy Policy
Last updated: September 2026
Arbour & Oak Garden Studios respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect and use personal information when you visit our website or contact us about our services.
Information we collect
When you contact us through our website, we may collect your name, telephone number, email address, address and any information you provide regarding your enquiry or proposed project.
Our website may also collect limited technical information through cookies and similar technologies.
How we use your information
We use your information to:
Respond to enquiries.
Discuss your requirements and provide information about our services.
Arrange site visits, consultations or quotations where requested.
Communicate with you regarding a potential or existing project.
Maintain and improve our website and services.
Meet any legal or regulatory requirements.
We do not sell or rent your personal information and we do not use your information for email marketing.
Sharing your information
We may share your information where necessary with trusted service providers who help us operate our website or communicate with customers, including our website provider and relevant technology providers.
We will only share information where there is a legitimate reason to do so or where required by law.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period required for legal, accounting or business purposes.
Your rights
Under applicable data protection law, you may have rights to access, correct or request deletion of your personal information, subject to certain legal exceptions.
If you have any questions about how we use your information, please contact Arbour & Oak Garden Studios using the contact details provided on our website.
You can also complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Arbour & Oak Garden Studios
Cookie Policy
Last updated: September 2026
Arbour & Oak Garden Studios uses cookies and similar technologies on this website.
What are cookies?
Cookies are small files stored on your device when you visit a website. They help websites function correctly and can also be used to remember preferences and understand how a website is used.
How we use cookies
Our website may use:
Essential cookies – required for the website to operate correctly and securely.
Preference cookies – used to remember certain settings or choices.
Analytics or performance cookies – where enabled, used to understand how visitors use our website and help us improve it.
Third-party cookies – certain third-party services, such as Google Maps, may use cookies or similar technologies when their features are used.
Non-essential cookies will only be used where the appropriate consent has been provided.
Managing your cookie preferences
You can accept, reject or manage non-essential cookies through our cookie banner where available.
You can also control or delete cookies through your internet browser settings.
Please be aware that disabling certain cookies may affect how parts of the website operate.
Third-party websites
Our website may contain links to external websites, including Google, Instagram and Facebook. These websites operate independently and have their own privacy and cookie policies.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes to our website or the services we use.
Arbour & Oak Garden Studios
Terms & Conditions
Last updated: September 2026
Welcome to the website of Arbour & Oak Garden Studios.
By using this website, you agree to the following terms.
Website information
We aim to keep the information on this website accurate and up to date. However, photographs, descriptions, specifications and other information are provided for general information and may be changed or updated without notice.
Enquiries and quotations
This website is provided for information and enquiry purposes.
Submitting an enquiry through our website does not create a contract or agreement to provide services.
Any work, specifications, prices, timescales and other arrangements will be agreed separately between Arbour & Oak Garden Studios and the customer.
Images and content
Unless otherwise stated, photographs, text, logos, graphics and other content on this website belong to Arbour & Oak Garden Studios or are used with permission.
You may not reproduce or use our content without our prior written permission.
External links
Our website may contain links to third-party websites, including Google, Instagram and Facebook.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Website availability
We make reasonable efforts to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted or error-free.
Changes
We reserve the right to update these Terms & Conditions and the content of our website when necessary.
Arbour & Oak Garden Studios